As part of the General Audience team I was tasks with designing and maintaining the overall PBS.org website design. I was also part of the Bento team which was responsible for the internal site builder application that PBS stations would use to create their local PBS station website.
I would conduct user tests and interviews around the main .org site and the internal site builder to gain an understanding of the needs and wants from out stations. For the main .org it consisted of creating an overall design and user experience for users who would use the site to browse the offerings and different videos.
For the internal users, I would work with them to understand the needs of what functionality or features they wanted or needed in the site builder. I would work with the PM on creating the list of items that would go on the roadmap for the product.
I worked closely with the development team on the internal tools to make sure implementation, functionality and features requested were incorporated into the tools.
